If in doubt, disconnect from the Internet, disable your security software and try reinstalling.Īlso please note there are other issues that can result in crashes - check if any apply and use the workaround supplied if appropriate. If neither of these are present, then something has prevented the proper installation of Primo Ramdisk - try to identify the cause (check the Windows Event Log for installation error messages) to see if that helps identify the cause. If it never worked: Are you are running security software that restricts driver/service installation? If so, you will need to allow such an install for Primo Ramdisk, whose driver is called fancyrd.sys - you should be able to check for this file either in your C:\Windows\System32\Drivers folder or in Device Manager (it should show as "Primo Ramdisk Controller" under "System devices"). Prior to the crash, had you applied any Windows Updates? (try uninstalling those applied just before - or use System Restore to roll back to a configuration before your crash). If it worked initially: Which version of Windows are you running? If Windows 10, have you enabled Core Isolation/Memory Integrity? (if so, you need to disable them). First of all, did Primo Ramdisk work initially and then stop - or did it never work on your system?
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